Mission & Values

Purpose, Vision & Mission

LOOKING FOR A QUALITY HOME REPAIR COMPANY?  READ BELOW ABOUT THE PURPOSE, VISION, AND MISSION THAT GUIDES FIVE STAR PLUMBING HEATING COOLING.

Our Purpose

We serve by creating the most effective environment in the world.

Our Mission

  • To provide innovative “Peace of Mind” solutions for comfort, savings and health while making a shareable profit.
  • To create long term relationships with 50% of our customer base through Peace of Mind Service Agreements.
  • To serve with such commitment, confidence and clarity that our customers call and request the technician by name.
  • To DWWSWWD (Do What We Say We Will Do) so that we will be rated in the top ten in our category in the annual Customer Satisfaction Survey.
  • To give back to our community through recycling our used materials and providing free maintenance, repairs and/or materials for select charitable organizations and encouraging our employees to be active in church and community activities.

“This is the best experience I have EVER had with a service technician. Five Star arrived on time, listened to my problem , investigated, and offered me repair options with and without a service contract. He explained everything clearly and simply and proceeded to efficiently repair a 16 year old system. He went over all my equipment with me, and offered me service contract options that were affordable and inclusive of all my future needs. His honesty and professionalism were apparent from the moment he arrived, and I finally feel I have the right company servicing the mechanical systems in my home. Thank you!”

- Joanne - A Happy Five Star Client

Request Service

Servicing all brands

Our team is here to answer your questions. Contact us today at (864) 306-4898 or complete the form below.

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